Tips & Tricks

COVID-19

UPDATE – 04/01/21

Happy New Year to all our valued customers. As Stratford is now under Tier 4 restrictions, we have not been able to reopen our showroom after the Christmas break. Therefore we are again working with minimal staff behind closed doors to fulfil telephone and online enquiries and orders. We will be providing click and collect and contactless delivery on all orders of machinery and parts. Please contact us on our normal phone number, by email or by using the ‘contact us’ form found on our website. While the showroom will be closed to the public, our workshop will remain open to fulfil winter service and repair work. As we will be working with reduced staff please use our online booking form, where possible, to book in prior to bringing your machine in to us. For those booked in for collection, we will call you back to arrange a suitable time for collection. We would like to sincerely thank you for your continuing support.

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UPDATE – 02/11/20

Following the recent announcement of a second lockdown, we will be closing our showroom fromThursday 5th November, with minimal staff working behind closed doors to fulfill telephone andonline enquiries and orders. We will be providing click and collect and contactless delivery on allorders of machinery and parts. Please contact us on our normal phone number, by email or byusing the ‘contact us’ form found on our website. While the showroom will be closed to the public, our workshop will remain open to fulfill winterservice and repair work. As we will be working with reduced staff please use our online booking form, where possible, to bookin prior to bringing your machine in to us. For those booked in for collection, we will call you back toarrange a suitable time for collection. We would like to sincerely thank you for your continuing support.

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UPDATE 12/05/20

To our valued customers,   We are pleased to be reopening our showroom and workshop tomorrow, Wednesday 13th May, normal opening hours.   In order to keep our staff and customers safe, we will be keeping in-line with social distancing guidelines, to include:   – We will be limiting the number of customers in the […]

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UPDATE 31/03/20

As of this week and for the foreseeable future our Stratford store is closed, including the workshop. We have made this decision to keep our staff, their families and the wider community safe during these times. However, my colleague Lauren and I will be working from home and on the end of the phone, email […]

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UPDATE 26/03/20

To our valued customers, Following government guidelines announced Monday evening our showroom is now closed. However, we are still working behind closed doors to support you, our much valued customers, to the best of our ability, while keeping our staff and customers health and wellbeing at the very forefront of our minds. Our sales and […]

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